Shipping policy

We currently ship using Australia Post and trusted third-party logistics providers to ensure reliable delivery.

Shipping costs are calculated at checkout and may vary depending on:

• Order size and weight

• Delivery location

• Selected shipping method

Additional charges such as insurance, signature on delivery, or express shipping may incur extra costs and will be passed on to the customer where applicable.

Please note that delivery times are estimates only and may be affected by factors outside our control, including carrier delays, peak periods, or public holidays.

Once your order has been dispatched, we are not responsible for delays, lost parcels, or damage caused during transit. However, we will assist customers in lodging enquiries or claims with Australia Post where appropriate.